Issue: Performance measurement

The Paradox of Control in Organizations

Business leaders are expected to be ‘in control’ of the situation in which their businesses find themselves. But how can organizational leaders and managers control matters entirely out of their hands; such as the next action a competitor takes, or the next law a government may pass? In this book, Philip Streatfield reflects on his own experience as a manager to explore the question: who, or what is ‘in control’ in an organization?

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The Mythical Man-Month: Essays on Software Engineering

Few books on software project management have been as influential and timeless as The Mythical Man-Month. With a blend of software engineering facts and thought-provoking opinions, Fred Brooks offers insight for anyone managing complex projects. These essays draw from his experience as project manager for the IBM System/360 computer family and then for OS/360, its massive software system. Now, 20 years after the initial publication of his book, Brooks has revisited his original ideas and added new thoughts and advice, both for readers already familiar with his work and for readers discovering it for the first time.

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Prosocial: Using Evolutionary Science to Build Productive, Equitable and Collaborative Groups.

A groundbreaking, comprehensive program for designing effective and socially equitable groups of all sizes—from businesses and social justice groups to global organizations.

Whether you work in business or schools, volunteer in neighborhoods or church organizations, or are involved in social justice and activism, you understand the enormous power of groups to enact powerful and lasting change in the world. But how exactly do you design, build, and sustain effective groups?

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How NASA Builds Teams: Mission Critical Soft Skills for Scientists, Engineers and Project Teams

Every successful organization needs high-performance teams to compete and succeed. Yet, technical people are often resistant to traditional “touchy-feely” teambuilding.
To improve communication, performance, and morale among NASA’s technical teams, former NASA Astrophysicist Dr. Charlie Pellerin developed the teambuilding process described in “How NASA Builds Teams”—an approach that is proven, quantitative, and requires only a fraction of the time and resources of traditional training methods. This “4-D” process has boosted team performance in hundreds of NASA project teams, engineering teams, and management teams, including the people responsible for NASA’s most complex systems — the Space Shuttle, space telescopes, robots on Mars, and the mission back to the moon. How NASA Builds Teams explains how the 4-D teambuilding process can be applied in any organization, and includes a fast, free on-line behavioral assessment to help your team and the individual members understand each other and measure the key driver of team performance, the social context.

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