Issue: Facilitation

Making Sense of the Organization

This volume brings together the best-known and most influential articles on sensemaking in organizations by one of its most distinguished exponents, Karl Weick.

Brings together the best most influential articles written by one of the gurus of sensemaking – Karl Weick.
Helps readers develop a thorough understanding of the sensemaking process – essential for effective management.

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How NASA Builds Teams: Mission Critical Soft Skills for Scientists, Engineers and Project Teams

Every successful organization needs high-performance teams to compete and succeed. Yet, technical people are often resistant to traditional “touchy-feely” teambuilding.
To improve communication, performance, and morale among NASA’s technical teams, former NASA Astrophysicist Dr. Charlie Pellerin developed the teambuilding process described in “How NASA Builds Teams”—an approach that is proven, quantitative, and requires only a fraction of the time and resources of traditional training methods. This “4-D” process has boosted team performance in hundreds of NASA project teams, engineering teams, and management teams, including the people responsible for NASA’s most complex systems — the Space Shuttle, space telescopes, robots on Mars, and the mission back to the moon. How NASA Builds Teams explains how the 4-D teambuilding process can be applied in any organization, and includes a fast, free on-line behavioral assessment to help your team and the individual members understand each other and measure the key driver of team performance, the social context.

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Humble Inquiry: The Gentle Art of Asking Instead of Telling

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.

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